Thank you for visiting and shopping at www.thecandysecret.com . Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days including weekends and holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Update this section if your processing time exceeds 2-3 business days.
Shipping charges for your order will be calculated and displayed at checkout. Shipping charges is Rs.100 for anywhere in India & Rs.50 for anywhere in Maharashtra.
Delivery delays can occasionally occur due to courier service issues.
Shipment Confirmation & Order tracking
You will be notified with Shipment Confirmation once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
www.thecandysecret.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.